Alderwood Manor Tree Care - Frequently Asked Questions

Yes, we provide complimentary estimates for all tree services. One of our certified arborists will visit your property to assess your trees, discuss your needs, and provide a detailed written estimate at no charge. We believe you should have clear information about the scope of work and what’s involved before making any decisions. Simply call us or fill out our contact form to schedule your free estimate.

Absolutely. Alderwood Manor Tree Care carries comprehensive general liability insurance and workers’ compensation coverage for all employees. We maintain all required business licenses and pesticide applicator certifications. We’re happy to provide certificates of insurance before starting any work, and we can add you as an additional insured when required. Our insurance protects both our team and your property, giving you complete peace of mind.

For true emergencies—such as trees on structures, blocking access, or creating immediate safety hazards—we typically respond within 1-2 hours. Our emergency hotline is available 24/7, including nights, weekends, and holidays. When you call, you’ll reach a real person who can dispatch our crew immediately. Response times may extend during major storm events affecting many properties simultaneously, but we prioritize based on life safety and property threat severity. For urgent but non-emergency situations, we usually provide same-day or next-day service.

Yes, complete cleanup is included in all our services. We remove all branches, wood, and debris from your property, rake the work area, and leave your site clean and tidy. For tree removals, you can choose to have us haul away all the wood or leave some for your use as firewood. We use wood chippers to process branches into mulch, which can be removed or left on your property for landscaping. Our goal is to leave your property in better condition than we found it.

Tree removal can be performed year-round without concern—the season doesn’t significantly affect the process. For tree trimming, timing depends on the species and your goals. Most deciduous trees are best pruned during dormancy (late fall through early spring) when you can see the structure clearly and trees tolerate pruning well. However, spring-flowering trees should be pruned right after they bloom. Some trees like maples and birches are best pruned in late summer to avoid sap bleeding. Our arborists will recommend optimal timing for your specific trees during the estimate.

It depends on your location, the tree’s size, and local regulations. Some municipalities in the Alderwood area require permits for removing trees above certain diameter thresholds, while others have few restrictions on private property. Trees in critical areas, heritage trees, or those in HOA-governed communities may also require approval. We’re familiar with local tree ordinances and can help determine if permits are needed for your situation. When permits are required, we assist with the application process and provide necessary documentation.